My installation portal is blank, what should I do?

When downloading the application from the embedded web site, an installation page should open similar to the Digiplexer 2/4 installation portal below:


In some cases, the Windows Firewall may block the content and you may see a blank page instead. It means the security level is too high. You will need to lower it in order to complete the installation.

1. Open Internet Explorer.
2. Navigate to the “Tools” menu and click on “Internet Options”.
3. Activate the “Security” tab.
4. Select the “Local intranet” zone.
5. Lower the security level to “Low”.
6. Apply and close the window.
7. Close Internet Explorer and start it again for the changes to take effect.
8. Start your installation again.
9. When the installation portal opens, you will see the following window:
   
   
   
   
10. “Unblock” to view the page correctly and pursue the installation process.
11. You may change the security level with Internet Explorer.